Commercial Operations Assistant
Location: Sherborne, Dorset, England
Salary: £22000 - £24000 per Annum
Benefits: Exceptional benefits
Job Ref: YO20127
Posted: 20/04/2022Apply Now
Do you want to work for a successful and growing firm in the legal sector? You would be carrying out a brand new job role created by the company due to recent expansion, and it would offer a great salary, plus an exceptional benefits package. The company is committed to developing and investing in their people, and offer continued development to their employees via an annual training and development budget. It is a friendly place to work, with an active social committee that organise regular company events.
It is to work in a team of 23 including you, in a busy and varied job role that is designed to ensure the experience for the company’s clients is the best it can be. You will be supporting various departments along the way, meaning you will need to have great communication skills and the ability to manage your time effectively. You will be the first point of contact for new clients, and as such you will play an important role in converting enquiries and increasing client recommendations & reviews.
Day to day tasks would include:
Dealing with all new client enquiries either by phone or email
Qualifying new enquiries
Following up with enquiries to convert them into clients
Client on-boarding including ID verification
Capturing essential data for marketing permissions and internal referrals
Client matter management
File closure and document storage
Sending & collating client feedback questionnaires
Producing monthly MI reports
General office admin e.g. scanning/filing/diary management etc
Reception cover as required
The right person for this job will need to be pro-active, and able to manage competing demands for their time, and be able to work collaboratively with the wider business team. You’ll need to be calm, discreet and professional, and be sensitive to client’s situations. If you have previous experience working for a professional services company this would be a distinct advantage – especially if it is from within the legal sector.
The job is full time 8:30 – 5:00 with an hour for lunch
Apply today – every application receives a response